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By using this website you are agreeing to the following terms and conditions.

The Kauri Museum is not responsible for any content contributed by users. This material may or may not be factual, and you should try to verify its authenticity before relying on it. If you are unsure of the accuracy of any user contributed content then you can always contact one of our collection team members

When using registration features you must provide your real name and not impersonate anyone else, including falsely representing an affiliation with another person or organisation. Each registration is for a single individual only, and it is your responsibility to prevent unauthorised use of your registration.

To the fullest extent permitted by law, The Kauri Museum excludes all responsibility and liability in relation to the website and The Kauri Museum will not be responsible for errors, omissions or misstatements or be liable for any loss or damage however caused.

These Terms and Conditions are governed by the laws of New Zealand and users submit to the non-exclusive jurisdiction of the New Zealand courts.

The Kauri Museum may change these Terms and Conditions at any time by posting the amended Terms and Conditions online. You are responsible for reviewing the amended Terms and Conditions. By continuing to access this website, you agree to be bound by the amended Terms and Conditions.

Using images

Personal use (e.g. homework, private research)

You are welcome to use the material on this site for purposes of private study or research, criticism and review. No further permissions are required for private use of images, however full citations and acknowledgements should be included wherever the images are used.

Conditions which apply to all other uses

For anything apart from private personal use, you must follow the procedures and conditions outlined on this page:

Contact us to seek and receive permission from The Kauri Museum.
Obtain clearances, e.g. for copyright and donor restrictions.
Ensure the visual integrity of the image is maintained.
Acknowledge and cite the item correctly.
Pay any relevant reproduction fees.


Contribution of content

Contributed content must not include material that infringes intellectual property or privacy rights, breaches suppression orders or any other laws, or is purposefully inflammatory.

Contributed content may be licensed to any third parties under the most open licence available for New Zealand government use, which is currently the Creative Commons Attribution (BY) licence. If the licence used by the New Zealand government changes in future, we reserve the right to change the licence applied.

The Kauri Museum has the right to remove any contributed content as it sees fit, and will do so if content violates these Terms and Conditions. In addition to any other rights available to The Kauri Museum at law, your account can be suspended or deleted if you violate these Terms and Conditions.

The Kauri Museum has the right to modify or remove user-contribution features at its discretion, including removing contributed content if deemed necessary. Wherever possible we will notify you of any changes by posting messages on this website.



You may browse this website or visit The Kauri Museum premises without providing any personal information. Where you voluntarily provide personal information the Museum will only use that information for the specific purpose stated. In providing this personal information you agree to its collection and our use of that information for the purpose stated at the time of its collection. The Museum will keep any such information secure and will only disclose it to third parties as specified in these terms of use.

Email newsletters

You will receive email newsletters from the Museum if you have expressly signed up for a newsletter. You may unsubscribe to a newsletter service at any time using the unsubscribe link within each email newsletter sent by us.


The website has been designed to automatically issue a cookie to visitors. This is used to provide information to enable us to analyse overall visitor activities on the website and to provide a site more taylored to your needs and interests. We do not use cookies to collect personal information, nor do we link non-personal information stored in cookies with personal information about you.

Use of the Museum logo

The Museum logo must not be placed on an external website, or otherwise used by any external party, without the express approval of the Museum. Please contact us if you would like more information about use of The Kauri Museum logo.

Links to external websites

Links from this website to other web locations are provided for the convenience of users and do not constitute any endorsement or authorisation by the Museum. The Museum is not responsible for the content or reliability of the linked websites and does not necessarily endorse the views expressed within them.


The Museum disclaims and excludes all liability for any claim, loss, demand or damages of any kind whatsoever (including for negligence) arising out of or in connection with the use of either this website or the information, content or materials included on this site or on any website to which it is linked.

Contact us

Please contact us if you have any questions about these terms of use.

The Kauri Museum Store terms and conditions

The Kauri Museum Board (referred to as “us”, “we” or “the Museum”) will only supply and sell goods to you on the following terms and conditions.

Product information

We have made every effort to display the products featured as accurately as possible. The equipment you use to view our website may impact on the display of our products. We do not guarantee that the colour, texture or detail of the product shown on your screen will accurately reflect the actual product.

Online purchases

All transactions are processed in New Zealand Dollars (NZD). All products on our online store include Goods and Services Tax of 15%. When you order a product from our online store, we need to know your name, billing and shipping address, telephone number, email address and credit card information.

All goods purchased from and shipped overseas will be GST exclusive.

Your credit card information will be used only to process your transaction. So that we can track your order, we will retain your order information for our records. We accept Visa, American Express, Diners Club and MasterCard credit cards. The name that will appear on your statement will be “The Kauri Museum”.


Credit card security

Our secure server software uses industry-standard SSL (Secure Socket Layer) encryption technology. SSL encrypts, or encodes, your personal information – including credit card number, name, and address – so this information is unreadable should someone try to intercept it. With SSL technology, you enjoy more security when using your credit card for shopping at our online store than when using it in many physical retail stores.

Ordering processing

Your order will be processed as soon as practicable within standard business hours. No order will be processed until we have received confirmation of payment in full.


Ownership of, and risk in, goods couriered/shipped will pass to you when the carrier picks up the parcel. Sorry, but The Kauri Museum is not responsible for damage to any goods during transit.

Customs and shipping costs

Read more about customs information and our conditions of delivery to New Zealand, Australia, and the rest of the world.

Warranty and Limitation of Liability

We exclude all statutory or implied conditions and warranties to the fullest extent permitted by law. All goods are only warranted to the extent mandatorily implied by law. To the fullest extent permitted by law, we limit our liability to you, howsoever arising, from the supply of (or failure to supply) any goods, or the quality or performance of the goods, to:

the replacement of the goods or the supply of equivalent goods;
the repair of the goods; or
the reasonable cost of replacing or repairing the goods.


Returns and exchanges

Read about our returns and exchanges policy


The Museum is committed to providing customers with a secure, private online shopping experience. The Museum operates in accordance with the Privacy Act 1993 to protect personal information which you provide online.

Information collected by this website includes:

details of users (including name and contact details);
details of user sales history (including products purchased, price and date of purchase);
details of user access to the website.
The Museum may also make information available to third parties for the purposes of:

administering, managing and monitoring this website; and
conducting market research, data processing and statistical analysis and reporting.
By using this website you agree to this collection, disclosure and use of any information you submit to the site. The Museum will not sell, trade or rent personal information to others. All personal information will be stored at a secure location accessible only by designated persons.

The Museum may compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns, and related site information to third parties, however these statistics will not include any personally identifying information.

The Museum may release account information when we believe that such release is reasonably necessary to comply with the law, enforce the terms of any of our user agreements, or protect the rights, property and safety of the Museum, the users of its site, or others.



This website may place cookies on your computer. These are only accessible by the Museum and will only be used to track the pages of this website visited by you, so that we can improve our service and provide a site more tailored to your needs and interests. We do not use cookies to record personal information, nor do we link non-personal information stored in cookies with personal information about specific individuals.

External websites

This website may contain hypertext links to other web locations that may (or may not) have their own policies regarding privacy. You should review those policies (if any) and consider the risks before visiting such websites. We have no responsibility for any linked websites, and we provide these links solely for the convenience and information of our users.

Request more information

You may request a copy of any information relating to you collected by this website and request that it be corrected. For further enquiries relating to access to personal information or online shopping at The Kauri Museum, please contact the Retail Shop Manager, Matakohe + 64 9 431 7417.

Business name

Our business trading name is The Kauri Museum. Our legal business name is Otamatea Kauri and Pioneer Museum Board. We are a New Zealand owned business.

Contact us

If you have any questions you can get help from one of our friendly assistants by phone or email.

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